Phone: (510) 483-6715

Fax: (510) 483-6719

2208 San Leandro Blvd. San Leandro CA, 94577

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About Us

FSCC About Us

Family Service Counseling and Community Resource Center (FSCC) is a grass roots, nonprofit organization focused on the emotional welfare of individuals and families. An East Bay community resource since 1926, FSCC offers quality and personal counseling services through Counseling and Support Groups, Family and Couples Counseling, and Individual Counseling.

 

Our mission is to promote the well-being of adults, children, couples, and families by offering effective, professional counseling services which are relevant and affordable for all who need them.

 

With a dedicated and caring staff of mental health professionals, FSCC has provided more than 4,500 therapy sessions per year to a diverse population from varying economic backgrounds. As part of its commitment to diversity and community, FSCC serves individuals and families of different ages, socioeconomic statuses, disabilities, races, ethnicities, sexual orientations, and religions.

 

In addition, the agency works with Alameda County in its Welfare-to-Work program (CalWORKs) and its youth programs including truancy prevention, homeless youth, and pregnant/parenting teens. FSCC is also partners with Alameda County Office of Education, the California Department of Public Health, and Hayward Unified School District in tobacco-use education and cessation programs.

FSCC History

Family Service Counseling and Community Resource Center (FSCC) has had a very long history in the East Bay. Its story goes back to 1888 when Associated Charities was established in the Bay Area. Supported by the local citizens and churches, the agency collected and provided goods and services to its needy population. By the early 1900s, Associated Charities expanded its services to include foster home licensing and child placement.

 

From these origins, the San Leandro Welfare Board was founded in 1926. Its mission was to assist people in poverty. However, during the Depression Era and World War II, the U.S. government established a national welfare department and began managing welfare services at the federal level.

 

Subsequently, the San Leandro Welfare Board refocused its services to addressing the emotional welfare of individual families and eventually became Family Service of Central Alameda County (FSCA). In 1947, United Way expanded its reach and developed a merger between Oakland’s Family Service Bureau and FSCA to form Family Services of the East Bay. The agency would serve the community with distinction through quality, professional, and caring counseling in offices throughout the region.

 

In 1997, facing severe cuts in funding, Family Services of the East Bay would be forced to shutter its offices. However, a group of dedicated staff members from the San Leandro office were determined to keep their doors open. The staff began assembling the pieces to reincorporate as an independent agency, and on May 1, 1997, Family Service of San Leandro was formed.

 

Today, with its residents facing challenging times, the resilient Family Service Counseling and Community Resource Center continues to serve its community in the same spirit as it founders and predecessors.

Community Stewardship

Family Service Counseling and Community Resource Center (FSCC) is governed by a Board of Directors comprised of local community and business leaders. The Board of Directors sets the goals and policies relating to the agency’s mission of promoting the well-being of adults, children, couples, and families by offering effective, professional counseling services which are relevant and affordable for all who need them.

Members of the Board of Directors

Pamela Davis, RN, MPA, Board President

Clinical Manager Hematology/Oncology – Palo Alto Medical Foundation

 

John Berk, DDS, Secretary & Treasurer

Family Dentistry

 

Angela Apple, PA

Physician Assistant

 

Viki Ardito, RN, BSN, MBA, Member

Vice President Patient Care Services, San Leandro Hospital

 

Tricia Berk, Member

Family Dentistry

Diana Morales, Intake/Insurance Coordinator

dmorales[at]fscc.org

(510) 483-6715 ext. 301

 

Janine Chavez, Office Administrator

jchavez[at]fscc.org

(510) 483-6715 ext. 302

 

Elizabeth Vega, Administrative Assistant

evega[at]fscc.org

(510) 483-6715 ext. 302

 

Amanda Raven, Administrative Assistant

araven[at]fscc.org

(510) 483-6715 ext. 302

 

Angela Positano, Operations Manager

apositano[at]fscc.org

(510) 483-6715 ext. 304

 

Catherine Logsdon, LMFT, Program Manager

clogsdon[at]fscc.org

(510) 483-6715 ext. 339

 

Anne Gregan-Ver, LMFT, Clinical Director & Interim Executive Director 

agreganver[at]fscc.org

(510) 483-6715 ext. 303

Executive Director

Family Service Counseling and Community Resource Center (FSCC) is a small “hands-on” organization that promotes the well-being of adults, children, couples, and families by offering effective, professional counseling services which are relevant and affordable for all who need them. FSCC is governed by a Board of Directors—comprised of local community and business leaders—responsible for establishing the goals and policies of the FSCC. The day-to-day operations of the Agency are managed by an Executive Director, who reports directly to the Board of Directors. The Agency’s annual budget is approximately $600,000.

DEFINITION /DESCRIPTION: Reporting to the Board of Directors, the Executive Director (ED) is responsible for managing the operational needs of the Agency.  The ED is also responsible for the Agency’s staff, programs, expansion, and consistent achievement of its mission and financial objectives. The ED should possess an understanding of mental health counseling or other community healthcare settings and demonstrate a passionate commitment to promoting and advancing the agency’s mission.   The ED must be able to work closely with the Board and staff in an open and authentic fashion that promotes inclusiveness, cooperation and teamwork.

A successful ED candidate is expected to display the following qualities:

  • strong leadership skills
  • extremely well-organized
  • ability to inspire internal and external collaborations
  • ability to build positive relationships with diverse personalities and work styles
  • strategic thinking, planning and problem-solving skills
  • culturally-aware sensitivity
  • high degree of personal accountability
  • self-starter attitude
  • ability to direct multiple activities and responsibilities to create win-win outcomes
  • enthusiasm for consensus based decision-making
  • comfortable embracing technology to advance organizational goals
  • substantial management experience and strong business and financial acumen.
  • sound judgement
  • integrity
  • sense of humor

CLASSIFICATION AND HOURS:  This is an exempt, full-time salaried position. Some evenings and weekends may be required.

ILLUSTRATIVE DUTIES AND RESPONSIBILITIES:

Duties/functions may include, but are not limited to, the following:

Leadership

  1. Develop, communicate and sustain a clear vision, mission and strategy for the Agency, in collaboration with the Board of Directors
  2. Create and maintain stable working relationships with community groups, funders and other organizations and stakeholders
  3. Provide effective oversight of operations and programs that advance the Agency’s goals and extend its reach, in collaboration with Staff
  4. Ensure sound operational, financial, and human resource policies are in place and followed at all times
  5. Promote internal communication and coordination
  6. Delegate effectively and lead staff to achieve their best potential
  7. Maintain official records and documents, and ensure compliance with federal, state and local regulations, including personnel, insurance, taxes, non-profit status, HIPAA, legal and others

Board Governance

  1. Maintain a collaborative relationship with Board of Directors
  2. Support Board communications with the goal of providing the highest standards of governance and transparency
  3. Attend Board meetings and provide monthly reports regarding operations, programs and finances
  4. Keep the Board fully informed on the condition of the Agency and all important internal and external factors affecting it
  5. Assist with recruitment and orientation of new Board members

Personnel Management

  1. Recruit, hire, and manage all personnel (paid staff and volunteers)
  2. Develop and maintain job descriptions
  3. Conduct regular performance evaluations for direct reports and ensure evaluations are completed for all other staff

Financial Management, Program Management and Fund Development

  1. Oversee all fiscal aspects of organization
  2. Prepare budgets for Board approval and monitor expenses to ensure agency operates within the established budgetary guidelines
  3. Provide timely reports, analysis and recommendations to the Board on current and planned financial endeavors
  4. Ensure compliance with all financial reporting and audit guidelines
  5. Write letters of inquiry, grant proposals, and gift acknowledgment letters
  6. Maintain/develop, implement and manage ethical and compliant contract and grant procurement and management practices
  7. Oversee successful implementation and completion of awarded contracts and grants

MINIMUM QUALIFICATIONS AND EXPERIENCE:

  • 3+ years of senior management experience (5+ years preferred)
  • 3+ years of management experience in a non-profit setting
  • Ability to develop and manage staff
  • Experience working with a Board of Directors
  • Commitment to advancing the Agency’s mission
  • Demonstrated experience in and/or strong working knowledge of nonprofit financial principles, including regulatory requirements, annual audit and tax cycle, internal controls, generally accepted audit practices, along with an ability to read, interpret and report on standard general ledger, profit and loss, IRS Form 990, and balance sheet information
  • Excellent written and oral communication skills
  • Experience with finding, applying for, and securing grant funding
  • Competence working with a culturally and economically diverse population
  • Knowledge and understanding of government contracts
  • Reliable transportation and ability to travel throughout the Bay Area for meetings and training (primarily within Alameda County)
  • Knowledge of medical terminology and insurance billing and protocols (preferred)
  • Knowledge and understanding of Medi-Cal and social welfare system (preferred)
  • Experience in marketing, public relations, special events, and fundraising (preferred)
  • Ability to work collaboratively and in a cost-effective manner within a small organization structure that requires all staff members – including the Executive Director – to be flexible, patient, responsive, and willing to assist with day-to-day operations as necessary

EDUCATION AND TRAINING: Bachelor’s degree in related field is required. Masters of Public Administration (MPA) or similar degree preferred. Will consider new graduate.

COMPENSATION:

  • Commensurate with experience

TO APPLY:

To apply for this position, please email cover letter and resume in PDF format to: HR@fscc.org

No phone calls please.

TO LEARN MORE ABOUT OUR AGENCY:

http://www.fscc.org

What is FSCC

Family Service Counseling and Community Resource Center (FSCC) is a grass roots, nonprofit organization focused on the emotional welfare of individuals and families. An East Bay community resource, FSCC offers quality and personal counseling services through Individual Counseling, Family and Couples Counseling, and Counseling for children and adolescents.

 

Where are you located?

Family Service Counseling and Community Resource Center is located in San Leandro, California, eight blocks south of the San Leandro BART station. FSCC is adjacent to the Boys & Girls Club of San Leandro. The address is:

2208 San Leandro Blvd.

San Leandro, CA 94577

 

When are you open?

Our office is open Monday-Friday, 9 a.m. – 8 p.m and Saturday 10 a.m. – 2 p.m.

 

I can’t afford to Pay for therapy, do you have financial assistance?

Yes, we offer a sliding-scale fee, on a case-by-case basis, based on income and number of dependents. Please contact our office at (510) 483-6715 for more information.

 

Do you accept insurance?

We accept most major insurance providers. We also accept Medi-Cal.

 

Do you accept walk-ins?

Yes, we accept walk-ins to set up appointments only. All appointments are scheduled in advance, after contact is made with our Intake Coordinator. Please contact our office at (510) 483-6715 for more information.

 

I need your immediate help, can you help me?

If this is an emergency, please call 911 or Alameda Crisis Support Hotline at (800) 309-2131.

 

How do I get counseling services?

Please contact our office at (510) 483-6715, and we will ask a few questions to get you started.

 

How would I know when it is time for me, or to refer someone, to seek professional for counseling?

It is always difficult to make the suggestion to others, or to decide if you need counseling for yourself. Please observe to see if you see any of the following signs:

  • Any marked change in behavior, attitude or energy level
  • Reports or observations of physical symptoms, which could be related to stress

Other signs that may be considered RED FLAGS when a referral is urgent include:

  • Verbal threats or angry outbursts toward others
  • Threats or gestures to harm or kill oneself
  • Statements that the person feels suicidal, even if not at present time
  • Substance abuse problems may also be treated by professional counseling

 

Can counseling help my marriage?

  • Can you talk to your partner about things that are troubling you?
  • Are you and your partner affectionate and expressive with each other?

If you and your partner are not able to work through these issues on your own, professional counseling can help to improve your relationship.

 

How can I help my aging friends and family?

Seniors are coping with important phase of life changes, and mental health issues that are specific to aging. Health is a primary concern for seniors, and emotional well-being often comes from acceptance and working with the changes brought on by aging. However, if emotional problems interfere with day-to-day functioning, professional counseling can assist in developing effective solutions. If you and your loved ones are not able to work through these issues on your own, professional counseling can help to provide solutions.

 

How can I cope better with personal crisis?

All of us have experienced an emotional crisis at one time or another. Occasional crises are part of life, giving us the opportunity and challenge to cope and grow. Crises require new ways of behaving and thinking, and may leave us temporarily confused and upset. Below are some basic guidelines and suggestions for coping with a crisis.

  • Don’t panic
  • Remove or avoid what is causing or worsening the stress
  • Call upon extra resources
  • Consider your options carefully and thoroughly
  • Be patient with yourself
  • Deal with one issue at a time
  • Focus on the future

 

How long has FSCC been around?

The seeds of Family Service Counseling and Community Resource Center were planted in 1888 when Associated Charities established itself in the Bay Area. Over the years, the organization changed names and focus, but it remained dedicated to its community. In 1997, FSCC became an independent nonprofit agency, and continues to share the same spirit of serving its community. Click on the ‘History’ tab for more information.

 

How can I donate to FSCC?

You may donate using the link below.


At Family Service Counseling and Community Resource Center we are committed to being an open and transparent non-profit organization.  If you have questions about our organization please don’t hesitate to contact us so that we may be of assistance.

Sometimes we forget how hard life can be if you’re constantly fighting with your spouse, struggling with an addiction, or overcome by grief at the loss of a loved one. Sometimes we also forget the joy we feel when we know a family member is safe, prospering, and leading a healthy and happy life.

 

Last year Family Service Counseling worked with over 1,200 local families to overcome a variety of mental health issues. With your help together we can save marriages, improve parenting skills, overcome addictions, and get people back to leading healthy, fulfilling lives.

 

With your help we can also get troubled teenagers back on track at school, give a family member the hope they need to get up in the morning after a profound loss, and enable a parent to escape an abusive relationship.

 

At Family Service Counseling we are a mission driven, nonprofit organization that strives to ensure that no one is turned away for financial reasons. And that’s precisely why we need your help. Even though we have been extremely successful in raising funds from outside our community, we are still facing a shortfall.

 

We will do whatever we can to continue providing our vital community based, mental health programs but we can’t dothis without you!

 

Your donation has a lasting effect!

Just imagine the profound impact your gift will have right here where we live!

 

Help the Long Term Unemployed Identity Mental Health Barriers.

$50 is all it takes for us to help an unemployed person identify if they need extra help in dealing with depression, confusion, low self-esteem, or to make a plan.  Help a neighbor get back on track toward finding employment!

 

Help a Kid Quit Smoking, Illegal Drugs, and Alcohol.

$75 can start an at-risk youth on the path to a drug free life.  We can help a child or adolescent assess their behavior and map out their goals and aspirations.  Often all our youth need is to take a step back and look at themselves in a new light!

 

Enable a Distraught Family Member to Deal with the Loss of a Loved One.

$150 can help a loved one begin to overcome the trauma of losing a loved one.  Sometimes we just need a little support in the aftermath of a loss.

 

Save a Marriage.

$500 can support a couple in crisis and help keep a family together!  We help couples and families address immediate concerns as they begin to communicate more openly and to lay a healthy foundation.

 

Ways to Give

There are many ways that you can support FSCC:

 

Give to our Annual Giving Campaign

Make an annual donation to help up continue providing services to those in need.  Gifts may be given once a year, or for special appeals. To make an online gift right now please click here.

 

Make a monthly donation

Using your credit card, make automatic donations each month to the organization, or a program of your choice

 

Make a pledge

Make a larger donation over the course of 1-5 years with automatic donations for a worry-free contribution.

 

Give Stock

Donate stock to Community Counseling Center, without having to pay capital gains on appreciated securities.

 

Give In-Kind

Donate your professional time, equipment, goods, or other services that will help us save costs over the course of a year, while helping someone in need.

 

Make FSCC your Life Insurance Beneficiary

 

Designate FSCC has the beneficiary of your insurance policy, 401(k) or pension accounts.

 

Make a Planned Gift

You can ensure the future of the programs and services of Community Counseling Center through a planned gift. Planned giving allows you to donate assets during your lifetime and create a legacy that will continue to enhance the emotional strength and well being of Maine residents for years to come.
Create an Honorary or Memorial Fund

 

Donate in honor or memory of a friend or loved one

Honor a friend or loved one by making a donation in their name.  We will notify the person or family who is honored with the donation amount and your contact information.

 

Donate Today

If you would like to donate to FSCC and support mental health services in the East Bay community, you can Donate Online through our secured PayPal account. Your contribution will help local residents overcome some of life’s difficult challenges.

 

For more information on giving to Family Service Counseling and Communtiy Resource Center, please contact Tricia Harris at (510) 483-6715 or  tharris[at]old.fscc.org.

 

Family Service Counseling and Community Resource Center is a 501 (c)(3) non-profit organization. Our tax ID number is 94-3268842.  All contributions are tax-deductible to the fullest extent allowed by law.