Phone: (510) 483-6715

Fax: (510) 483-6719

2208 San Leandro Blvd. San Leandro CA, 94577

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FAQ

What is FSCC

Family Service Counseling and Community Resource Center (FSCC) is a grass roots, nonprofit organization focused on the emotional welfare of individuals and families. An East Bay community resource, FSCC offers quality and personal counseling services through Individual Counseling, Family and Couples Counseling, and Counseling for children and adolescents.

Where are you located?

Family Service Counseling and Community Resource Center is located in San Leandro, California, eight blocks south of the San Leandro BART station. FSCC is adjacent to the Boys & Girls Club of San Leandro. The address is:

2208 San Leandro Blvd.

San Leandro, CA 94577

When are you open?

Our office is open Monday-Friday, 9 AM – 5 PM and Saturday 9 AM – 3 PM (by appointment only).

I can’t afford to Pay for therapy, do you have financial assistance?

Yes, we offer a sliding-scale fee, on a case-by-case basis, based on income and number of dependents. Please contact our office at (510) 483-6715 for more information.

Do you accept insurance?

We accept most major insurance providers. We also accept Medi-Cal.

Do you accept walk-ins?

Yes, we accept walk-ins to set up appointments only. All appointments are scheduled in advance, after contact is made with our Intake Coordinator. Please contact our office at (510) 483-6715 for more information.

I need your immediate help, can you help me?

If this is an emergency, please call 911 or Alameda Crisis Support Hotline at (800) 309-2131.

How do I get counseling services?

Please contact our office at (510) 483-6715, and we will ask a few questions to get you started.

How would I know when it is time for me, or to refer someone, to seek professional for counseling?

It is always difficult to make the suggestion to others, or to decide if you need counseling for yourself. Please observe to see if you see any of the following signs:

  • Any marked change in behavior, attitude or energy level
  • Reports or observations of physical symptoms, which could be related to stress

Other signs that may be considered RED FLAGS when a referral is urgent include:

  • Verbal threats or angry outbursts toward others
  • Threats or gestures to harm or kill oneself
  • Statements that the person feels suicidal, even if not at present time
  • Substance abuse problems may also be treated by professional counseling
Can counseling help my marriage?
  • Can you talk to your partner about things that are troubling you?
  • Are you and your partner affectionate and expressive with each other?

If you and your partner are not able to work through these issues on your own, professional counseling can help to improve your relationship.

How can I help my aging friends and family?

Seniors are coping with important phase of life changes, and mental health issues that are specific to aging. Health is a primary concern for seniors, and emotional well-being often comes from acceptance and working with the changes brought on by aging. However, if emotional problems interfere with day-to-day functioning, professional counseling can assist in developing effective solutions. If you and your loved ones are not able to work through these issues on your own, professional counseling can help to provide solutions.

How can I cope better with personal crisis?

All of us have experienced an emotional crisis at one time or another. Occasional crises are part of life, giving us the opportunity and challenge to cope and grow. Crises require new ways of behaving and thinking, and may leave us temporarily confused and upset. Below are some basic guidelines and suggestions for coping with a crisis.

  • Don’t panic
  • Remove or avoid what is causing or worsening the stress
  • Call upon extra resources
  • Consider your options carefully and thoroughly
  • Be patient with yourself
  • Deal with one issue at a time
  • Focus on the future
How long has FSCC been around?

The seeds of Family Service Counseling and Community Resource Center were planted in 1888 when Associated Charities established itself in the Bay Area. Over the years, the organization changed names and focus, but it remained dedicated to its community. In 1997, FSCC became an independent nonprofit agency, and continues to share the same spirit of serving its community. Click on the ‘History’ tab for more information.

FSCC History
How can I donate to FSCC?

You may donate using the link below.